We want your experience to begin before you arrive at our table. Here are answers to our guests’ most frequent questions.
Hours and service
What are your opening hours?
We are open Monday through Saturday from 11:00 a.m. to 5:30 p.m. On Sundays and public holidays, we open from 6:00 a.m. to 5:30 p.m.
When do you serve adobo arequipeño?
On Sundays and public holidays from 6:00 a.m. We serve traditional adobo and picantería-style chupes. We recommend arriving early due to high demand.
Do you serve guests on a first-come, first-served basis?
General service is first come, first served, especially on Saturdays, Sundays and public holidays. The traditional location can also take reservations from Monday to Sunday, subject to prior coordination and availability. On exceptionally busy dates such as July 28 and August 15, we do not accept reservations.
Menu and orders
Where can I see the menu and prices?
Our menu is available in the “Our Menu” section. For current prices and availability, please check our online ordering menu.
Is the daily lunch served every day?
The daily lunch is offered Monday through Friday, approximately 11:00 a.m. to 1:00 p.m., subject to availability.
Do you offer delivery and pickup?
Yes. We deliver throughout Arequipa and prepare orders for pickup. Cost and estimated time depend on location and availability. Coordinate directly with your preferred location.
What payment methods do you accept?
We accept cash, cards, Yape and bank transfers. Delivery orders can also be paid in cash on delivery, subject to coordination when ordering.
Are all dishes available every day?
Some chupes, stews and specialties are served on specific days or may sell out. Check the menu or our online ordering menu for current availability.
Location and reservations
Where is Picantería La Mundial located?
Tenemos dos locales frente a frente en el barrio El Filtro, Cercado de Arequipa. El local campestre está en Calle Lucas Poblete 208, más abajo del Colegio Arequipa. El local tradicional está en Calle Lucas Poblete 211 y 213, frente al Colegio Arequipa.
Can I reserve for a group?
Sí. En el local tradicional contamos con amplios espacios para atender grupos: todo el inmueble de Lucas Poblete 211 y el primer, segundo y tercer piso de Lucas Poblete 213. Para reservar allí, escribe al 983 535 590. Si prefieres el local campestre de Lucas Poblete 208, coordina directamente al 958 176 504. En fechas de demanda extraordinaria, como el 28 de julio y el 15 de agosto, no realizamos reservas.
How can I contact you directly?
Atendemos todas las consultas, reservas y pedidos únicamente por WhatsApp. Local tradicional: 983 535 590. Local campestre: 958 176 504.
How can I submit a complaint?
Puedes registrarlo en nuestro Libro de Reclamaciones Virtual. El formulario es administrado mediante ClaimBook y recibirás la constancia correspondiente.
Can I bring my pet?
Sí. El local campestre es nuestra zona preferente y el local tradicional cuenta con mesas designadas según disponibilidad. La mascota debe permanecer con correa, en el piso y bajo responsabilidad de su propietario. Revisa nuestro Protocolo Pet Friendly antes de visitarnos.